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How to "update" to an older version?

It isn't a secret that with every update the charge 6 gets worse and worse. With the latest "update" the watch no longer remains connected to smart treadmills and i imagine any other machine. As soon as the watch screen goes out, even with "always on" display on, it will disconnect. So this is approximately after ten seconds. How do we get ahold of the engineers to go back to an older "working" version of this watch?

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@Nuke21   You can't revert to a previous firmware version.  You can send this feedback directly to Google in the Fitbit app.  Please tap on your profile picture in the upper right of your Fitbit app, then Send feedback in the drop down.  Please include specific details, like the equipment models involved, and list your firmware version.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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