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How to return faulty charge 6

ANSWERED

Hi.

I wore my Charge 6 swimming for the first time, and it has not worked since.

At first it just displayed a round circle with a red x in the centre.

Now all it does is vibrate when on charge and nothing on display.

It's been a week and still nothing, how do I return it for repair 

Thanks Paul.

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Accepted Solutions

Hello @C14APO and welcome to the Community.  I'm sorry, but Fitbit doesn't offer a repair service.  If your Charge 6 is under warranty, please contact Support using this link.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Best Answer
1 REPLY 1

Hello @C14APO and welcome to the Community.  I'm sorry, but Fitbit doesn't offer a repair service.  If your Charge 6 is under warranty, please contact Support using this link.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer