08-24-2024 10:40
08-24-2024 10:40
Hi.
I wore my Charge 6 swimming for the first time, and it has not worked since.
At first it just displayed a round circle with a red x in the centre.
Now all it does is vibrate when on charge and nothing on display.
It's been a week and still nothing, how do I return it for repair
Thanks Paul.
Answered! Go to the Best Answer.
08-24-2024 12:19
08-24-2024 12:19
Hello @C14APO and welcome to the Community. I'm sorry, but Fitbit doesn't offer a repair service. If your Charge 6 is under warranty, please contact Support using this link.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-24-2024 12:19
08-24-2024 12:19
Hello @C14APO and welcome to the Community. I'm sorry, but Fitbit doesn't offer a repair service. If your Charge 6 is under warranty, please contact Support using this link.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.