How to stop getting text & message alerts on my new fitbit charge 6? I never enabled them

[MAmom]

I searched how to turn notifications off, but I don't have them turned on in the first place. How do I stop getting texts & news alerts when I've had them turned off since day one? All I want is steps & mileage counts, not another social media device. I'm 67. I have a phone for texting & news.

Thanks in advance.

[KatherineNY]

@MAmom if you'd already set to "off" for notifications in the Fitbit app settings it shouldn't send you any notifications.  Also try checking the settings of the app itself.  Under your phone's App Info, turn notifications off to the Fitbit app from there.

[DavidFitbit]

Hi @MAmom and @KatherineNY, Thanks for stopping by, I hope you're doing well.

Let me help you manage the notifications on your Charge 6. Thanks for the tip @KatherineNY 

When you setup the notifications service, this is automatically turned on. To turn notifications off, swipe down from the clock face of your Charge 6 to access quick settings. Turn on DND mode, or Sleep mode to turn notifications off. Make sure both settings are turned off to receive notifications.

Happy 2025!

[Aelita]

Is there a way to have notifications automatically silenced when my phone is set to DND?  I was woken up by a text buzz early this AM on my Fitbit.  My phone was sleeping.  I can't find a setting to silence notifications from, say, midnight to 10am.  I don't want to silence them 100% of the time and I don't want to need to remember to turn my watch to DND and sleep mode every single night.  That's preposterous.

[RiekoC]

Hello @Aelita 

Probably the best way to manage your notifications is to set up a sleep mode schedule from midnight to 10am. If you wake up earlier than 10am, you can turn sleep mode off on your Charge 6 by scrolling up from the clock face and tapping on Sleep mode.

Here are the instructions on how to set up a sleep mode schedule for the Charge 6   (<-- click link). Scroll to the Quiet Modes section.

Edited to update link to the appropriate help page.

[9v9z9f]

I have the same problem with my new Charge 6, and had it with Charge 5 too. How do I stop it from happening?

[Aelita]

Thank you for the knowledge that there is a setting for sleep mode.  It wasn't obvious what it was in settings, but I've found a way to sleep as late as I want.   Your link doesn't go there, however.  😂

[RiekoC]

Hello @Aelita 

Thanks for letting me know that I had the wrong link.

I've edited my reply to include the correct link for anyone else who needs the instructions for Sleep Mode.

[AS1981]

I had this issue too. I hate all my devices constantly talking to each other!  Maybe I’m getting old.  I just want to be less connected. 

If you have an iPhone, go to Settings, click on Bluetooth and click on the charge 6. Untoggle the button for “share system notifications” and now you won’t hear any of that mess. 

[Eileenonme]

I want to turn off the notifications from my phone - like texts, email, news, etc. but I still want the actual fitbit notifications.  Is there a way to do this?  

[KatherineNY]

@Eileenonme in your Fitbit app settings, push notifications, enabled/disable the ones you want.

[RiekoC]

Hello @Eileenonme 

This help page has the steps to setup notifications from your phone to your Fitbit (<-- click link). You can follow the steps to turn off the default notifications and check that none of your phone apps are setup to send notifications to your Charge 6.

The Fitbit notifications are managed from the Fitbit settings in the app:

• Tap on your picture in the upper right of the Today page in the Fitbit app
• Tap on Fitbit settings in the menu that opens
• Tap on Push notifications under App settings
• Tap on the notifications to turn them on or off

You might want to also check the Email notifications list to make sure that the ones you want are turned on.

[Kat230612]

There are no settings under email notifications, just the title. The next line is "other" and those do not apply to this issue. 

[RiekoC]

Hello @Kat230612 

There have been changes in the Fitbit app since January 2025. Please let us know what you're trying to do so that we can help you.

[Kat230612]

I do not want email notifications on my fitbit. I also don't want to turn
off every notification in my email app to do it. I used to get txt message
notifications on fitbit & that was ok but there are too many for email. If
I got to manage notifications in the fitbit app, it lists email but does
not give an on/off choice. See attached

[lnoelle]

Same problem

[RiekoC]

Hello @lnoelle 

Please let us know what issues you are seeing when you try to set up your notifications so that we know what troubleshooting steps to recommend. 

[lnoelle]

I have my phone synced to the Charge 6. I do not not want it to vibrate
every time I get an email notification. I can find no place to select
which notification I want to get on my fitbit. If I unsync my phone, will
I still be synced to get by health tracking info on the app. I may want
to read the notification on my charge6 but I don;t want it to vibrate when
they come in. Can I stop the vibrate when I get a notification?


Lisa

[RiekoC]

Hello @lnoelle 

To the best of my knowledge, there isn't a way to get an email notification on your Fitbit without a vibration. That's the way the Fitbit devices work for notifications. 

You would have to turn off the notifications for emails. This help page (<-- click) has the steps to turn on notifications from your phone to your Fitbit. You should be able to follow the steps and turn off notifications for your email app(s).