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I’ve had a Charge 6 for more than week - no sleep scores.

‎10-22-2023 05:17

‎10-22-2023 05:17

I upgraded to the Charge 6, and have worn it for for more than a week and have never received a sleep score. This is a primary reason I have stayed with Fitbit.

i have tried suggestions posted for the Charge 5 (Change tightness of the strap, wear on the other wrist, change sleep sensitivity) and still no score. Please help or I’m considering returning it and moving away from Fitbit.

Thank you.

Best Answer
4 REPLIES 4

‎10-22-2023 14:04

‎10-22-2023 14:04

Same issue with me. Sleep score was a primary feature I use with Inspire without premium.

Best Answer

‎10-22-2023 23:08

‎10-22-2023 23:08

I had a similar issue, I also just had an issue this morning where it said I slept from 00:32 to 8:01, bare in mind I was awake and syncing my sleep at 6am so it wasn't even close to 8am

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0 Votes

‎12-13-2023 08:26

‎12-13-2023 08:26

Mine seems to work. Maybe you need to update the app? maybe uninstall and reinstall?

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0 Votes

‎12-14-2023 13:20

‎12-14-2023 13:20

I got no sleep score the first night I wore my Charge 6.  I read somewhere online that you need to set a sleep schedule or manually put the device into 'Sleep Mode' to get it to work.

Sleep schedule is set (in the Android app) in 'Sleep Duration ' -> Cog icon at top-right.  Set Bedtime and Wake-up Time.

I turn Sleep Mode on and off manually.  Swipe down on the device screen a few times to find the setting.  This worked for me - sleep scores every night since I started doing this.

 

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