11-17-2023 17:34
11-17-2023 17:34
I used to have a Charge 4 - well, I still do - and it required a PIN to be entered the first time you unlocked it after you removed it from you wrist and put it back on - which made sense - it could have been stolen, so requiring you to verify you were the owner each time you put it on your wrist made sense. It would then stay unlocked until you next removed it from your wrist.
The Charge 6 (which I got yesterday) required me to key in the PIN every time I made a purchase - three purchases in two hours, required me to key in the PIN on the watch each time.
There seems to be no way to change it to require the PIN to unlock only once after you put it on your wrist like you used to be able to do with the Charge 4.
Has anyone worked out how to do this?
11-18-2023 14:09
11-18-2023 14:09
I could be wrong, but I don't think you can.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!11-18-2023 15:33
11-18-2023 15:33
Thanks.
The Charge 6 is a real step backwards:
I shouldn't be surprised, but I am dissapointed.
11-18-2023 16:12
11-18-2023 16:12
I had to put 0000, that way at least it's easy to open the card when you're in a rush
11-18-2023 16:13
11-18-2023 16:13
So did I, @Bebopkorsakoff. At least when we meet, we can swap fitbits and use each other's cards to pay for drinks.
11-20-2023 20:45
11-20-2023 20:45
Mine behaves the same as my charge 4, it only asks for a PIN once a day unless I take it off. Perhaps you're wearing it too loosely and it thinks you're taking it off?
11-20-2023 23:40
11-20-2023 23:40
Mine seems to ask for the PIN only each time after you put it on, or after you've made a purchase.
That's the issue - if you're at a pub, having a few rounds, you have to unlock it before each round, even though it has stayed on your wrist.
If you're out and about, on public transport, you have to unlock it every time you touch on and off.
It couldn't get much tighter - it's pretty tight, and on days when I'm not making purchases (like today), if I go to Wallet, it is unlocked from hours ago.
11-21-2023 04:48
11-21-2023 04:48
Least you got it to work. I can't get Google wallet to work whatsoever, even though my bank accepts both wallet and Fitbit.
11-21-2023 05:56
11-21-2023 05:56
I just tried this exact scenario and it only prompted me for a pin for the first use. After that no pin was required.
11-21-2023 13:20
11-21-2023 13:20
Thanks.
I will have a chance to try again today.
I will
That sequence should ensure that it is a clean setup.
If it still doesn't work, I will have a good baseline for when I raise a (probably pointless) support case.