10-26-2024 22:27
10-26-2024 22:27
I’m unable to set a sleep goal in the Fitbit app. Each time I try to set a specific sleep time, the app shifts it to a different time (for example, I set the sleep time to 11:15 PM, but it appears as 8:15 PM). I have no idea why this is happening, and I’m unable to resolve it. What should I do?
Thank you for your assistance!
P.S. I am using a Fitbit Charge 6 device.
Answered! Go to the Best Answer.
11-04-2024 13:13
11-04-2024 13:13
Hello @kmorgand , @Dlbergthold , @acousticlmo , @Amysrecord
Sorry to see that you've been having issues with setting/editing your sleep goals/logs.
Unfortunately, this is something that typically happens due to the biannual time change and usually fixes itself in a day as @RudieS noted. Let us know if you are still having the issue.
Also, please make sure you've updated your Fitbit app to the latest version.
Rieko | N California USA MBG PE
10-27-2024 01:32
10-27-2024 01:32
Im having the same issue. Ive tried reinstalling the app, restarting the device, restarting my phone etc. but nothing is working. Other posts refer you to the basic steps but these dont solve the problem.
10-27-2024 06:37
10-27-2024 06:37
I have the same problem and cannot find an answer the device is only 4 months old but it appears to have a bug
10-27-2024 06:56
10-27-2024 06:56
I have the same problem. Just got my device exchanged from 5 to 6 and now my sleeping goal has changed and I can’t fix it. 😣
11-03-2024 08:42
11-03-2024 08:42
Same issue here! Just tried to change it today and everytime I save it, it changes it to something bizarre that is not at all what I entered. Would be nice if someone at Fitbit would address this.
11-03-2024 10:34
11-03-2024 10:34
Having the same issue. Seems to have started last night. Using inspire 3.
11-03-2024 10:46
11-03-2024 10:46
I’m having the same issue.
11-03-2024 10:48
11-03-2024 10:48
11-03-2024 19:56
11-03-2024 19:56
I’m having the same issue! I tried updating and restarting the app and syncing my device, but no change. Very frustrating.
11-04-2024 13:13
11-04-2024 13:13
Hello @kmorgand , @Dlbergthold , @acousticlmo , @Amysrecord
Sorry to see that you've been having issues with setting/editing your sleep goals/logs.
Unfortunately, this is something that typically happens due to the biannual time change and usually fixes itself in a day as @RudieS noted. Let us know if you are still having the issue.
Also, please make sure you've updated your Fitbit app to the latest version.
Rieko | N California USA MBG PE
11-04-2024 15:32
11-04-2024 15:32
Thank you. This seems to have corrected itself as you indicated.
11-05-2024 05:11
11-05-2024 05:11
Yup, mine fixed itself! Thank you!
11-05-2024 11:12
11-05-2024 11:12
Hello @Amysrecord & @kmorgand
Thank you for confirming that you no longer have the issue. Hopefully, it will be the same for the other users on this thread.
Rieko | N California USA MBG PE
11-05-2024 12:48
11-05-2024 12:48
Mine also fixed itself too!
11-06-2024 01:09
11-06-2024 01:09
Thank you very much!
Indeed, as you noted, it fixed itself!
11-06-2024 12:47
11-06-2024 12:47
Hi @Dlbergthold & @baraksheleg
Thank you for confirming the issue fixed itself.
Rieko | N California USA MBG PE