Can't update email

[BjHetty]

Hi, it appears for some reason I’m logged out of my Fitbit app.  Unfortunately when I needed to create a new email address I forgot to update my settings.  Anyone know how I overcome this, link a new email address without being able to receive an email I cannot access.  Thanks in advance. 

Moderator's action: Clarified subject

[DavidFitbit]

Hi @BjHetty,  welcome to the Fitbit Community! It's great to have you here!

Let me help you manage your Fitbit profile.

Have you already mover your Fitbit to your Google account? If you haven't, you usually need to follow the instructions below to change the email address associated to your Fitbit account:

1. From the Today tab, tap the settings icon in the top left.
2. Tap Account Settings  Change Email.
3. In the New Email and Confirm New Email boxes, enter your preferred email address.
4. In the Confirm Password box, type your Fitbit account password.
5. Tap Change and follow the on-screen instructions.
6. In the email you receive, click Verify your Email to complete the update.

This being said, you need to be logged into your Fitbit app to proceed. In addition, if you are not able to "verify your email", the update won't be completed.

In conclusion, please attempt to log into your Fitbit app using your old credentials and specify in which steps you are finding trouble. Share some screenshots if needed. I appreciate your time in this process.