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Lost data in the Fitbit app

‎02-28-2026 05:03 - last edited on ‎02-28-2026 19:44 by Fitbit Moderator

‎02-28-2026 05:03 - last edited on ‎02-28-2026 19:44 by Fitbit Moderator

My sleep data disappeared on the Ap yesterday and didn’t synch today. Also no readiness or stress score I have a Charge 6

 

Moderator edit: clarified subject.

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‎02-28-2026 19:43

‎02-28-2026 19:43

Welcome to the community forums @dalmagrand. 

Thank you for taking the time to share the details regarding the difficulty with your Fitbit app. 

Before considering other options, I suggest confirming that you are using the latest version of the app. 

In addition, try to perform the following troubleshooting steps:

  • Log out from the Fitbit app.
  • Offload the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the hours of activity are available now.
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