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My charge 6 is recording inaccurate steps and mileage data

I walk 4.25 miles most days and record about 10 thousand steps today and the last week it has recorded 19 thousand and 7 miles 

 

 

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3 REPLIES 3

I believe I am having the same issue! I noticed there was an update after my walk, today. I have updated and am anxious to see if that fixes the problem. I did a 3-mile walk this morning and should have gotten A little over 6,000 steps. It gave me almost 13,000 steps! I use the walking tracker on my phone as the GPS on my Fitbit is not consistently accurate at all. Hopefully The update will help. 

 

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Same here. The app is showing nearly double what it ought, and is counting backwards as I do less steps. It also shows that I have achieved 10 active hours, despite my relative inactivity in the past couple of hours and the fact that my active hours start at 0800 and it's only 1600 now.

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Despite contacting Fit bit resetting my charge 6 and deleting the app and installing again the problem still persists 😡

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