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My experience with Charge 6 and its predecessor

‎10-01-2024 00:24 - last edited on ‎11-04-2024 13:02 by Fitbit Moderator

‎10-01-2024 00:24 - last edited on ‎11-04-2024 13:02 by Fitbit Moderator

I’m just interested how many people had previous charge health trackers and how much was it used and how long did it last.? My history go back to the charge 2 my uncle gave me his faulty battery device I had to charge daily which was a pain but lasted a good while. Obviously the battery failure killed it in the end. I did buy the charge 3,4,5 and now 6 which is about tobe sent to google with a non-responsive screen. I have used all devices 24/7 day/night. I’m sad that only one device out of 8-9 trackers have lasted just over one year. The charge 4 lasted just over one year Fitbit with their amazing customer service/support overlooked the few weeks and replaced the charge 4 with an upgraded charge 5 pebble because they no longer had charge 4 pebble. Reason I keep buying is because I don’t want a smartwatch with feature I’m not going to use and a health tracker fits all my requirements perfectly with a cheaper price and along side the great customer service Fitbit provided I was more then happy to stay completely loyal to the charge brand. This is my first interaction with google so going to be interesting how they compare to the old company. Interested to here other views.


Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎11-04-2024 12:59

‎11-04-2024 12:59

Hi there, @robworkingout. It's great to hear from you.

I'm happy to hear about your experience with Fitbit devices. I understand where you're coming from and while our devices were made to last, the expected lifespan will depend on how they are used. Nevertheless, I appreciate you for taking the time to share your feedback.

Our team always gathers the comments shared by our members in order to work on our devices, and make sure to implement improvements. Rest assured that yours won't be the exception. Have a good one!

Best Answer