help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My experience with Charge 6

‎03-27-2026 15:06 - last edited on ‎03-28-2026 06:19 by Fitbit Moderator

‎03-27-2026 15:06 - last edited on ‎03-28-2026 06:19 by Fitbit Moderator

It’s been a week now and this garbage device won’t sync data properly. Mind you I’ve done everything possible to get it to do so. After 7 months of owning a charge 6, I can comprehensively say it is the WORST fitness tracker available. 


Moderator Edit: Clarified subject

Best Answer
4 REPLIES 4

‎03-28-2026 06:23

‎03-28-2026 06:23

Hi there, @Paul_mack. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear about the issues with your Charge 6. We‘re taking your comments and sentiments in regards to our products and services into consideration.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. 

Thanks in advance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎03-28-2026 07:59

In response to MarreFitbit

‎03-28-2026 07:59

My charge 6 has been ignoring some of my hourly steps for no reason. The Fitbit shows all hours completed but the app says one or two haven’t been. This has happened 12 days out of the last 20!

Best Answer

‎03-28-2026 15:16

In response to Runaway_Nan

‎03-28-2026 15:16

I’ve been having this issue too. As well as differences in cardio load and zone minutes between the app and device. 

Best Answer
0 Votes

‎03-28-2026 20:44

‎03-28-2026 20:44

My Charge 6 is recording my hourly activity but it is not transferring to the app. This has been happening for a couple of weeks bu today the app missed four hours. This is a now a significant issue.

Best Answer
0 Votes