05-16-2024
16:59
- last edited on
05-17-2024
10:06
by
AndreaFitbit
05-16-2024
16:59
- last edited on
05-17-2024
10:06
by
AndreaFitbit
I had to get a replacement fitbit device as my battery went dead. It happened a month ago (April 15th or so) and long story with problematic delivery services, I just now got it back. I have forgotten how to set it up and don't have my instructions. on the device it just keeps saying download the app. Which I originally have on my iphone. Any help would be appreciated.
Moderator Edit: Clarified subject.
Best Answer05-17-2024 06:44
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-17-2024 06:44
A quick Google search led me here. You'll need your BT on the whole time.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!05-17-2024 10:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-17-2024 10:10
Thanks for getting back to us @NuttyTJ. I'll be glad to assist with the instructions to set up your Charge 6 replacement.
You can follow the instructions that @DramaQueenDiva shared with you.
How do I set up a replacement device?