New Charge 6 not responding after swimming with it

[Nsahay]

Dear community,

I got my charge 6 only this week. Did a full charge and have been using it since last 4 days. Today I went swimming with it and now it doesn't turns on. I have put it on charge for 6 hours and it doesn't wakes up.

I tried the troubleshooting steps in the manual and it doesn't works either.

What shall I do?

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello and welcome to the community, @Nsahay.

Thanks for letting me know about this situation in regards to the Charge 6 functionality after wearing it to using.

I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them.

[Nsahay]

Yes yesterday I received my replacement and started to use it. Thank you for your response.