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No Sleep Score recorded consistently

‎04-20-2024 23:33

‎04-20-2024 23:33

As an insomniac it's important, I'm told, to keep an accurate sleep diary.

Day 1 & Day 2 - recorded Sleep Score & Sleep stages including breathing rate. Happy with the data shown

Days 3 - Day 7- No Sleep Score, just Sleep duration data but no breathing rate.. Unhappy with inconsistency.

Had two online chat sessions to try overcome issue. Interaction heavily staged and scripted but both failed to address this Sleep Score issue. Lots of information about bluetooth connections, syncing the data, resetting the device.

What happened, or changed from Day 1 & 2 data to current none results?

Best Answer
1 REPLY 1

‎04-23-2024 14:57

‎04-23-2024 14:57

A warm welcome to the community @ccws2. 

Thank you for taking the time to share the inquiry regarding the difficulty with Sleep, and for trying to fix it on your own. 

As you mentioned and while reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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