No sleep data recorded - charge 6

[TimSayer]

I've got a Charge 6, and I've been monitoring my sleep a lot regularly because I'm going through basically a trial to figure out my sleep pattern, and I'm working very hard during the week, so I'm getting a very limited amount of sleep, say 2, 3, 4 hours, and then getting more sleep at the weekend, usually 6, 7, 8, 9 hours. And I know this is not an ideal sleep routine and sleep pattern, but I need accurate data to see how well my recovery is based on the short sleeps and the long sleeps.

And I had a long sleep last night, and I've got no data shown, which is really unhelpful for me in monitoring this sleep trial, which is at the end of its first full week, and I've missed the seventh day of data. It's not showing up, it's not showing on my watch, and it's not showing on my app. What can I do?

 

 

[MaCrisGBFitbit]

Hello @TimSayer ! Welcome on board to our community forums!

I'm sorry to hear that your Charge 6 doesn't track your sleep stages. 

Sometimes this happens when there's an update available for either the app or the watch. You can check the Play Store/App Store to see if your app has updates, and your app will show a message when your watch needs to be updated. Please check this.

Additionally, confirm if the green lights on the rear sensor are on and if you can see your heart rate log on your watch screen.