Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No sleep data

On July 15th my charge 6 stopped tracking my sleep data. I've restarted, resynched, uninstalled etc to no avail....still no sleep data! Where can I find the help to resolve this?

Best Answer
0 Votes
2 REPLIES 2

I'm also experiencing issues with sleep data on my Charge 6. It keeps saying that I'm waking more than an hour before I actually wake up and this has been going on for a couple weeks now.  What is wrong with this app? 

 

Best Answer
0 Votes

I would personally try 2 things - on the watch: shut the heart option off, and then on, and also do a reset. If it persists, on watch/settings/info/clear data. Of course the heart option must be on in the watch/settings for sleep stages to appear. Hope that helps!

New England, USA - Various: Versa Lite, Charge 5,6, etc. Pixel 7 on 16.
Best Answer
0 Votes