No stress management score charge 6

[Sean1999]

Hi there,

My charge 6 is not giving me a stress management score on my iPhone. I looked into this a bit already and tried some of the fixes recommended. I’ve logged out of my Fitbit app, delete and reinstalled the app. I wear my Fitbit to bed every night and only ever take it off to charge it or when I go into the shower. I always have more than 500 steps/day (I saw this was a requirement for a stress score) but I still don’t have a score. I also have a Fitbit premium membership. 

Anyone have an idea why this isn’t working?

[DramaQueenDiva]

Have you tried unpairing your device from your account and re-pairing it?

[RiekoC]

Hello @Sean1999 

I noticed some weirdness with Fitbit sleep & stress tracking on Tuesday & Wednesday (03 & 04 Dec 2024).

I didn't get a sleep score on Tuesday morning, although I saw my sleep stages & all the Health metrics. However, there was no sleep heart rate data, although I confirmed heart rate tracked by looking at the Heart tile. Both the sleeping heart rate and sleep score appeared later in the day. However, I didn't get a Stress Management score on either day, although I saw that all the data needed for the algorithm was in the app.

Everything seems to be back the next morning (Thurs, 05 Dec 2024).

Are you getting your stress management score now?