Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No stress management score for 2 days

ANSWERED

My stress management score has stopped again. It did this sometime ago and was eventually resolved and has been working ever since.  However, yesterday it wasn't there and isn't again this morning. Please help

Best Answer
26 REPLIES 26

Hi, @Doirep , ah, you did not mention that your Fitbit was very new!  You need to wear the Fitbit for at least 3 days before you get a stress management score at all, so I think you need a little more patience.  It needs to assess your base level first and that takes a little time.  I expect you will see it soon!  This is true for several of the metrics that Fitbit can analyse.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

Mine stopped posting a score a couple of days ago. Everything else is normal. I tried removing the tile, then reinstalling, we'll see if that works.

Best Answer
0 Votes

Hi @Doirep@Julia_G@ParaNora. I merged your thread with this one in order to keep the community organized and to provide the resolution to more users.

As I mentioned on my previous post, our team is already aware and working on a fix. 

I'll keep you updated with the progress.

Best Answer
Thanks
Mark Kulling
Best Answer
0 Votes
Thank you stress score worked just now this morning.
Kind regards,

Colin Matthew
Best Answer

Hi everyone!

Excellent news! The Stress Management Score issue has been fixed.

Thank you for your patience and have a great day!

Best Answer

@AndreaFitbit Sorry to report I have no Stress Management Score this morning. I did get a score on May 29, 31 and June 1 but no scores on May 30 and June 2! The issue is not fixed for me and my Android Pixel 7 and Fibit Charge 6.

Best Answer
0 Votes