No stress management score for 2 days

[Skill8]

My stress management score has stopped again. It did this sometime ago and was eventually resolved and has been working ever since.  However, yesterday it wasn't there and isn't again this morning. Please help

[Wonderthoughts]

Yes, I have been missing for 2 days (again)

[dinitajames]

Same here — no stress management score for the last 3 days, a repeat of the issue from March.  

[RiekoC]

Hello @Skill8 , @Wonderthoughts , @dinitajames 

I also didn't get a stress score today (24 May 2025).

Please submit this issue using the Feedback option in the Fitbit app:

• Tap on your picture/avatar in the upper right of the Today page in the Fitbit app
• Tap on Feedback in the menu that opens
• Complete the prompts & submit

The team receives the feedback reports for review. 

[lstewa38]

Mine is the same. Please fix this Fitbit. 

[SarahP316]

Same is happening to me.  I looked top see if there was a update on the firmware due, and there is not.  Agree,  please help

[SteveSummer]

It's been 4 days for me without a stress score on the Sense 2, 23, 24, 25 and today 26th of May. Did anyone manage to fix this? If yes, how?

[millb]

I had this problem back in March/April and the same thing has happened.  No stress management score shows up.  Have tried all the suggested actions - no luck.  Why does this keep happening?

[Kiddiecol]

Another issue resolved but stress has not been working 4 days  since 24th May today 27th May.

[Wonderthoughts]

yes I submitted. It came back for one day yesterday and gone again today. Submitted again. TBD?

Moderator Edit: Formatting.

[RiekoC]

Hello @Skill8 , @Wonderthoughts , @dinitajames , @lstewa38 , @Kiddiecol , @SteveSummer 

We are escalating this issue to the team and will report back when we have an update.

[WarT32]

I’m also having this same issue, again. Stress management score not recording, the same as in March. I, too, have tried the suggested “fixes” (e.g., turning off phone, restarting the Charge 5, etc.), to no avail. So, disappointing this keeps happening.

[LouS75]

Me too. Started yesterday 

[gn48335]

It stopped for me from May 22nd

[AndreaFitbit]

Hi everybody!

Thank you for reporting that stress management isn't working. Our team is already aware and working on a fix. 

We'll keep you updated with the progress.

Thank you for your assistance @RiekoC.

[dinitajames]

It appears to be an intermittent issue.  After having no stress management score for several days, I had one yesterday but then no score again today!

[ChristerS]

Having similar problems: Missing data May 23/24. Got data May 25. After that no data. The experience of using Fitbit is getting worse. Lots of repeating  hazzle and problems the last 6 months. Really annoying and a bit ironic since the whole point of using it is wellbeing, reducing stress etc. Now I spend energy on getting this piece of technology to work. Also paying for it.

[Doirep]

I have no stress management score. I wear it continuously, have heart rate tracking, can see my sleep stages, updates the app, any other odeas?

[Julia_G]

Hi, @Doirep , is this always true?  Have you ever had a stress management score?  Try scrolling back through previous days.  I notice that I have no score for yesterday and the 2 previous days before (for no obvious reason, so maybe Fitbit was having a glitch) but it is back with me today.

I would suggest checking your previous days and confirming whether it is there and then checking it today or tomorrow to see if it is back as expected.

[Doirep]

I only got the Fitbit 3 days ago so maybe it os just a glitch those days - i’ll keep an eye on it. Thanks.