No stress management score for 2 days

[Skill8]

My stress management score has stopped again. It did this sometime ago and was eventually resolved and has been working ever since.  However, yesterday it wasn't there and isn't again this morning. Please help

[Julia_G]

Hi, @Doirep , ah, you did not mention that your Fitbit was very new!  You need to wear the Fitbit for at least 3 days before you get a stress management score at all, so I think you need a little more patience.  It needs to assess your base level first and that takes a little time.  I expect you will see it soon!  This is true for several of the metrics that Fitbit can analyse.

[ParaNora]

Mine stopped posting a score a couple of days ago. Everything else is normal. I tried removing the tile, then reinstalling, we'll see if that works.

[AndreaFitbit]

Hi @Doirep, @Julia_G, @ParaNora. I merged your thread with this one in order to keep the community organized and to provide the resolution to more users.

As I mentioned on my previous post, our team is already aware and working on a fix. 

I'll keep you updated with the progress.

[Steelers4life]

Thanks
Mark Kulling

[Kiddiecol]

Thank you stress score worked just now this morning.
Kind regards,

Colin Matthew

[AndreaFitbit · Accepted solution]

Hi everyone!

Excellent news! The Stress Management Score issue has been fixed.

Thank you for your patience and have a great day!

[FitCharlotte]

@AndreaFitbit Sorry to report I have no Stress Management Score this morning. I did get a score on May 29, 31 and June 1 but no scores on May 30 and June 2! The issue is not fixed for me and my Android Pixel 7 and Fibit Charge 6.

[Hendrikus]

Hello!

I have had my Charge 6 for two days.  Everything is working but I do not see a stree amnagement score.

I have tired all posted fixes.

[TerryG64]

For the last two days I have not had a stress management score. It was working before then with Thursday being the last day I received a score. Is anyone else having an issue? 

[agnosie]

it seems that the stress management score has again disappeared. I have not received a score for the last two days. It is a bug that appears from time to time and fitbit needs to fix it.

[ChristerS]

This problem is back again now....?

No score since July 17.

[SteveSummer]

Yes, same for me, no score for 18 and 19th of Jul.

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It seems it's happening every other month, March, May, and now Jul

[Skill8]

All was fine until the 11th of July when I lost the spo2 reading. It came back for 1 day and then went. I reported it and it came back 15th, but then I lost the stress management score. No idea what is happening.

Sent from Outlook for iOS<>

[Daisy1972]

I read on another thread that you need to wear the FitBit for 3 days for a stress management score so its probably too early for one yet.

[SRB00]

Anyone else having problems with with their stress management score (not available) on an Inspire 2?

[Kiddiecol]

Yes for since 18th July
Kind regards,

Colin Matthew

[81KD]

No score tracking for 3 days

[dinitajames]

Same for me —  no Stress Score for past 2 days again.  

[AndreaFitbit]

Hi everybody! Thank you for reporting that your Stress Management Score is not working again. 

I've already reported this and our team is aware of this situation.

I will keep you updated with the outcome. 

[RiekoC]

Thanks for the update, @AndreaFitbit . I hope that it will be a relatively quick & easy fix. 🤞