12-05-2024 21:23
12-05-2024 21:23
Hi All, My Charge6 is tracking everything else ok except for Heart Rate Variability, this has never shown up at all.
When I download the raw data from google takeout, there is nothing in the rmssd column or entropy column. There is a value in nremhr though.
Any ideas? Would the unit be defective even though it can track all those other metrics fine?
Thank you
12-06-2024 10:58
12-06-2024 10:58
Hi @Thrillhou6. Welcome to the community forums.
Thank you for providing the information regarding this difficulty with Charge 6.
Please, keep in mind that there are some factors that can impact the heart rate tracking and it's variability per se.
I would recommend you to check the following and let me know if the situation persist after that:
12-06-2024 11:14
12-06-2024 11:14
Hi, thanks man, I have tried all that. Also tried force stopping the app, clearing cache, logging out and in again, deleting the app and reinstalling.