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Prevent stolen fitbit from opening account

ANSWERED

‎03-23-2024 08:06

‎03-23-2024 08:06

My Fitbit was stolen. Is it possible to prevent the theif from opening an account with Fitbit using my watch. Goal is to make it less lucritive to steal this product.

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‎03-23-2024 08:34

‎03-23-2024 08:34

Hi @CaptMacro.  Sorry about your stolen Fitbit.  This never happened to me.  It might be worth it to contact Support.  I've seen posts where a user gets a message on a Fitbit that says it was reported lost or stolen when they try to set it up.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎03-23-2024 08:34

‎03-23-2024 08:34

Hi @CaptMacro.  Sorry about your stolen Fitbit.  This never happened to me.  It might be worth it to contact Support.  I've seen posts where a user gets a message on a Fitbit that says it was reported lost or stolen when they try to set it up.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-23-2024 09:03

In response to LZeeW

‎03-23-2024 09:03

I also have seen these messages 

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