Public Bank (Malaysia) debit card cannot be added to Google Wallet using a Charge 6

[ddthedidi]

Hi, I am in Malaysia and I have a Public Bank Visa debit card. I am trying to add it to the Google Wallet on Fitbit. After the 'contacting your bank' page, an error pops up saying 'Your bank does not support pay contactless on your watch'. However, the bank is clearly listed on the list of banks that work with Fitbit device: : https://www.fitbit.com/global/us/technology/google-apps/banks 

Fitbit support just tells me to contact the bank, which I have. They told me there should not be a problem. Anyone has any experience dealing with this issue? 

This is very frustrating as this is one of the big reasons I bought the Fitbit. 

Thanks. 

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello and welcome to the community, @ddthedidi.

Thanks for letting me know about this situation in regards to adding your card to your Google Wallet using your Charge 6.

Can you please confirm you're actually using Google wallet and not Fitbit pay, please? Since Fitbit pay doesn't allow you to use the Public Bank Visa card from Malasya, you can check it here. Also, a screenshot of the message can be really helpful.

[ddthedidi]

Yes, I confirm that I am using Google Wallet. This is the message received.