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RBC not supported by Google Pay on Charge 6

‎11-26-2023 17:11 - last edited on ‎12-30-2023 11:02 by Fitbit Moderator

‎11-26-2023 17:11 - last edited on ‎12-30-2023 11:02 by Fitbit Moderator

RBC will support my credit card and allow it to be added to my Google Wallet but not support loading it from my wallet to my new Charge 6. This is the first tracker in the Google/Fitbit world. No more Fitbit pay, which worked just fine, and I'm not impressed. Talked to RBC and they told me it will not be supported on the tracker. It can only be used on one device even though its in the wallet on the Fitbit app. It even tells you, in the app, to add to watch and then tells you its not supported. They told me contactless will only work on my mobile. Let's get this done right shall we Google/Fitbit!

 

Moderator edit: edited title to clarity.

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1 REPLY 1

‎12-30-2023 11:15

‎12-30-2023 11:15

Hello, @rgo4 Welcome to the forums!

Thanks for letting me know about this situation in regards to the card supported by Google Pay using your Charge 6.

The situation is that not all cards are accepted for your to use in Google Pay or Fitbit Pay. You can check the available cards on Fitbit Pay here.

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