Reminders to move not working

[MB115]

Reminders to move seems to have stopped working. I’ve tried turning it off and then on again, but still nothing. Any suggestions? 

Édition du modérateur : précision de l’objet de la demande

[DavidFitbit]

Hi @MB115, Thanks for stopping by, I hope you're doing well.

Let me help you with the reminders to move on your Charge 6.

Swipe down from the clock face to access quick settings. Ensure DND mode and Sleep mode are off.

In addition, make sure the time frame when you want to receive notifications is properly set. For more information about this topic, you cant read our help article What are the reminders I see on my Fitbit device? below the section "Can I change when I receive reminders to move on my Fitbit device?".

[RiekoC]

Hello @MB115 

When I don't get my Reminders to Move, this is what I do:

• Turn off the Reminders to Move in the app
• Do a sync
• Turn the Reminders to Move back on in the app
• Do a sync
• Restart my device

This usually works to get my reminders to show again.