Sleep monitoring on free version is not showing different types of sleep anymore

[Lynnie1106]

Since 3 days now, all I have as result of sleep is awake, agitated, and total sleep time. Its not broken down in sleep types, nor do I have access to the hours where the type of sleep changed. Very very dissapointing . Whats going on with fitbits anyway. Worst since its with Google it seems. 

[RiekoC · Accepted solution]

Hello @Lynnie1106 

Sorry to see that you're only getting the basic sleep log.

This help page has the recommended troubleshooting steps to try when you aren't getting your sleep stages (<-- click link)

Please let us know if this helped you get your sleep stages info again.

[kzagozdon]

I have the premium version, and I also stopped getting sleep stage detail after Feb 15, 2025, replaced with a dumbed down version.  A disappointing change to app?  I agree, Fitbit has gone downhill si ce the Google acquisition,  what a bummer.  I have been a Fitbit user for 15 years, but will likely move to Oura ring or Whoop if this continues. 

 

 

[DavidFitbit]

Hi @kzagozdon, thanks for stopping by, I hope you're doing well.

I'm sorry to see that you haven't received a detailed sleep log. On the other hand, i really appreciate the loyalty you have shown to our brand. Thanks for the screenshots.

The second screenshot you posted includes your sleep pattern (which shows your time asleep, restless, and awake). This summary doesn't show sleep stages due to certain reasons. For more information about it, i recommend to read our help article What should I know about Fitbit sleep stages? specifically below the subtitle Why aren’t my sleep stages showing up today?

[Lynnie1106]

Hi! I fixed it. I had done a reset and when it got back on it had turned off my heartrate. Once I went to put the heart rate back on, the next night was back to its normal.  You should try to see if this is also your problem.  

Its all good on my side now.

[RiekoC]

Hi @Lynnie1106 

Thanks for the update. 

My next suggestion to you was going to be to check the Heart rate setting on the Charge 6 to see if it got turned off. Glad you found it on your own & now get your full sleep stages info.