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Sleep tracking only starts after 3 hrs charge 6

My charge 6 only starts tracking my sleep around 3:00 in the morning, while I generally go to bed around midnight.

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4 REPLIES 4

I’m having the same issue on my Charge 6. I go to bed around 10 and get no data until 3. 

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Hello @Weerhuis & @ToniO1955 

Have you had a chance to try to edit your sleep log in the Fitbit app to see if there's additional tracked sleep data?

Every now & then, my Fitbit doesn't properly track my sleep start and/or wake times. When this happens, I edit my sleep log in the Fitbit app. To edit the sleep log:

  • Tap on the Sleep duration tile on the Today page in the Fitbit app
  • Tap on the 3 dots in the upper right and select Edit sleep
  • The Edit sleep page will open. Tap on Edit on the right
  • Enter the correct sleep times and tap on Save

It used to take a bit of time, about an hour or so, for the app to update all my sleep info, including score & sleep stages graph. After the sleep section was updated, I notice that it doesn't take as long for the app to update all the data.

Rieko | N California USA MBG PE

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My apologies for my late reply.

i have tried your suggestions, unfortunately no changes. I go to bed around 23:30, the charge 6 only starts registering sleep as from around 2:30

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Hello @Weerhuis 

If I understand your reply correctly, you aren't seeing additional sleep stages data after you edit your sleep start time.

It would be helpful if you could share screenshots of your sleep stages graph before and after you edit your sleep start time.

Rieko | N California USA MBG PE

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