Charge 6 - Sleep tracking

[TBloom1]

Charge 6 sleep settings are no longer detailed with info on sleep stages it only gives me sleep duration. How can I go back to getting more details ie. REM sleep etc?

Moderator edit - updated subject for clarity 

[keepai]

I also have the charge 6 for a week now and I run into the same issue last night, apparently it's because heart detection was not good during that night, I'll try to clean the sensor and loose it more loose or snug, we'll see.

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I also restarted and charged the device we'll see

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Moderator edit - merged messages

[TBloom1]

My previous Fitbit worked much better for sleep Info. I always got detailed stats in the morning
Sent from my iPhone

[keepai]

I'm pretty happy with mine so far, have to figure how to adjust it correctly on your wrist, also make sure your usual sleep time window is set correctly in the app, there is also a "sensitive" settings for sleep but I doubt you should enable it.

[RiekoC]

Hello @TBloom1 

As @keepai mentioned, you'll get the basic sleep graph (Awake, Asleep, Restless) when the heart rate sensor (green light on the back of the device) isn't detecting properly. Use a soft brush and cloth dampened with water to gently clean the back of the device. 

[keepai]

and remember (or experience different one) the hole you attach it, I think I put at different hole when I put it back yesterday, I noticed today I had marks on my arm, probably too tight

[TBloom1]

Thanks!
Sent from my iPhone

[TBloom1]

Thanks. I will try that. Since it was new I don’t think it was dirty.
Sent from my iPhone