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SpO2 app is not stable on Charge 6

‎06-02-2025 21:13 - last edited on ‎06-03-2025 18:04 by Fitbit Moderator

‎06-02-2025 21:13 - last edited on ‎06-03-2025 18:04 by Fitbit Moderator

The app sometimes works and sometimes not. I have deleted and downloaded and restarted the charge 6 but still not working 

The firmware of my watch is 66.20001.214.24 and I currently using Samsung S24 with Android 15

 

Moderator edit: clarified subject.

Best Answer
1 REPLY 1

‎06-03-2025 17:41

‎06-03-2025 17:41

Good to see you participating in the community @kkchan1991.

Thank you for providing the information regarding this difficulty that you are experiencing with your Charge 6 and for sharing the information about your phone. 

Please follow the steps listed here below: 

  1. Verify if your Fitbit profile has the correct location and time zone.
  2. Open the Fitbit app, tap your profile icon > Charge 6 > Apps > SpO2.
  3. Make sure all the permissions are enabled.
  4. Restart your tracker to refresh its performance.
  5. Tap Today at the bottom of the Fitbit app and pull down on the screen to force a manual sync.
  6. Wear your tracker slightly higher on your wrist to sleep and sync it with the Fitbit app once you're awake to check your details. 
Best Answer