Steps are not starting again after midnight.

[Lovelight64]

My Steps are not starting again after midnight they are carrying over to the next day?? On my phone they are correct but on my charge 6 tracker it says 22,000 steps from yesterday and today and phone says the accurate 13000 steps from today. What do I do? 

[RiekoC]

Hello @Lovelight64 

The first troubleshooting step to try is restarting your Charge 6, either from the Settings menu on the device or by using the charging cable that came with your device. If you would like instructions on how to do this, see page 53 in the Charge 6 manual (<-- click link). Hopefully, this will get your Fitbit back to working properly.

[Lovelight64]

Thankyou! Yes I was able to do it and it works now ❤️
Sent from my iPhone

[RiekoC]

Hi @Lovelight64 

Thanks for reporting back and letting us know that the restart worked for you.

When something doesn't work quite right with my Fitbit, the first thing I do is a restart. Often, that gets my device "unstuck" and back to working right.

[Lovelight64]

Thank you it is working now after the restart:) 
 

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