Steps by month and years not showing up

[Flyer66]

No longer seeing the summary of steps by month(s) or year(s).

Moderator edit: updated subject for clarity

[RiekoC · Accepted solution]

Hello @Flyer66 

Which Fitbit device do you have? You posted in the Ace LTE forum, which is for a child's device. When you let us know which Fitbit you have, we will move your post to the right forum. 

This process has helped users see their historical data:

• Log out of the Fitbit app
• Uninstall the Fitbit app from your mobile device
• Re-install the Fitbit app 
• Log back into the Fitbit app

[Flyer66]

Sorry for the missing info: Charge 6
However, I followed your steps that has helped others, it worked!
Thank you so much!!

[RiekoC]

Hello @Flyer66 

Thank you so much for letting us know that you have a Charge 6 so that your post could be moved to the right forum.

We also appreciate the followup and confirming that an uninstall & re-install of the Fitbit app restored your historical data. Glad that it was a relatively easy fix.