To move Fitbit to your Google account

[demi11]

I managed to download the Fitbit app after some effort. When I open the app, I need to connect my Charge 6 device to my phone. Unfortunately, when I get to the top section of the app settings under the 'Move Account' option, I click on it and go to 'Continue'... and shortly after, I see the message, 'Update Google Play Services to continue. To move Fitbit to your Google account, you must first download the latest version of Google Play Services.' How do I do this? I have a Huawei P40 Lite with EMUI. I look forward to your instructions.

[DavidFitbit · Accepted solution]

Hi @demi11, welcome to the Fitbit Community! It's great to have you here!

Let me help you with your inquiry.

First thing to point out is that EMUI is based on Android but i'm not quite sure if it's actually an Android OS. That may be the reason you found some additional effort to install the Fitbit app on your Huawei P40 lite. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems:

Apple iOS 15 and higher
Android 10 or higher

In our help article Fitbit Compatible Devices you'll find some Huawei devices that often exhibit compatibility issues that cause our products and services to not operate properly. Check the additional tips for Android phones and tablets also found in this link.

I wish you a happy holiday season!