02-21-2024 07:35
02-21-2024 07:35
I have a 2-year-old luxe that is attached to a Google workspace account. The battery life lasts only 36 hours now so I decided to upgrade to a Charge 6. Tried to set it up and it won't allow a workspace account as your Google account. I get this for security/data info (it's still frustrating), but is there a way to transfer my data from the luxe account to the new account it looks like I will have to create? If Google is going to limit the accounts you can use, they should provide a way for you to transfer your data so you don't lose it. It also seems you can't transfer your subscription to another account, so I'll have to start over there, too. It would be great had Google made this process a little more streamlined for anyone not coming from a @Gmail.com account.
Would appreciate any tips for transferring my tracking data.
Thanks!
02-21-2024 16:37
02-21-2024 16:37
Is the Workspace account a personal one or one for business? I have a personal one tied to my account with 14 Fitbits with no issues (no, they're not all tied to my account at the same time).
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!02-21-2024 16:54
02-21-2024 16:54
It's a business account. I'm the owner/admin and only user. When I tried to connect, I got an error that workspace accounts are not supported.
01-06-2025 08:06
01-06-2025 08:06
Hello, I have a personal workspace account (well the Free one for my family). I can't move my account from fitbit to google as it says Workspace is not supported... How did you do?