04-25-2024 07:52
04-25-2024 07:52
I received an email telling me that my trial subscription is going to end and I'll start being charged. However I'm a UK Google One user, so my linked Google account should cover that. Also it's strange the email said I'll start being charged in February; a past date. When I looked up my subscriptions I saw nothing on Fitbit, just my other subscriptions. Can I safely ignore this email or am I about to get charged for something my Google One subscription should already be covering?
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04-25-2024 15:03
04-25-2024 15:03
Hi, @GlenKobold! I would check with Support directly, ideally before your trial ends to avoid the risk of being charged.
MakMak | Community Council
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04-25-2024 15:03
04-25-2024 15:03
Hi, @GlenKobold! I would check with Support directly, ideally before your trial ends to avoid the risk of being charged.
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
04-26-2024 14:40
04-26-2024 14:40
I got in touch with support and they said the subscription had to be manually cancelled or I would be charged, that it would automatically switch over to the Google One premium a day or so after the expiration. So something to be aware of.
Thanks for the recommendation.
04-26-2024 15:55
04-26-2024 15:55
@GlenKobold Thanks for sharing the solution. You aren’t the only user who asked about this.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.