10-13-2024 22:50
10-13-2024 22:50
While doing a combo of walking and jogging I manually turn on the activity but there is no record of the activity. Only shows the final walk. For eg I want to know my total jogging distance vs walking distance and that’s not showing up.
10-14-2024 12:48
10-14-2024 12:48
Hello @VidyaShankar
There are known issues on the Fitbit side that affects the ability to see our completed workouts in the app as well as distance tracking. The team is aware of the issues and have been working on fixing the problems.
One user doing troubleshooting on the distance tracking issue discovered that they saw distance in their app again when they disabled automatic stride in the Fitbit app & set a manual stride length. If you would like to try this workaround, this help page (<-- click link) has the instructions. Although this worked for many users, it didn't work for everyone. Still, it might be worth a try.
Rieko | N California USA MBG PE