02-02-2024
09:27
- last edited on
02-05-2024
07:44
by
CrisVillaFitbit
02-02-2024
09:27
- last edited on
02-05-2024
07:44
by
CrisVillaFitbit
Hi for some reason I can't activate the ECG on the Charge 6. Everytime I try to login with my Google account I get a white screen and it keeps on happening.
Moderator edit: edited title to clarity
Best Answer02-05-2024 07:48
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-05-2024 07:48
Welcome to the community, I'm happy to see a new face here, @SunsetRunner.
Thanks for letting me know about this situation you have when trying to set up ECG on your Charge 6.
I recommend you to follow these steps, please:
1. Restart your Charge 6
2. With your Fitbit device nearby, from the Today tab in the Fitbit app, tap the devices icon your device.
3. Tap Gallery Apps tab.
4. In the list of apps, tap ECG Install.
Let me know how it goes, you can also find helpful information here.
Best Answer