06-05-2024 02:29
06-05-2024 02:29
My walks for the last 4-5 days are first appearing in the Fitbit app with all details including map, only to be gone the next day. My walks are autodetected. I've been tracking my results for months and only now are they disappearing from the app. I'm not aware of any changes that I've made myself. Charge 6 and Android. Everything UpToDate.
Best Answer06-07-2024 09:08
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-07-2024 09:08
It's good to see you participating in the community @GregDK.
Thank you for providing the details regarding this situation with the Fitbit app. Thank you for confirming that your app and device are update.
Please, try to follow these steps:
Best Answer11-18-2025 19:30
11-18-2025 19:30
I did the reset above and it didn’t fix the issue. The map displayed right after my walk and then poof 💨 it disappeared. The walk chart if there just not today’s map. My other maps are still there and display. This is a sporadic problem. Help!
Best Answer