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Wall adapters no working after charging Charge 6 with it

‎07-24-2024 22:44 - last edited on ‎07-25-2024 07:24 by Fitbit Moderator

‎07-24-2024 22:44 - last edited on ‎07-25-2024 07:24 by Fitbit Moderator

My wall usb adapters (2) are no longer working after charging my new fitbit charge 6. 

 

Moderator edit: edited title to clarity.

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‎07-25-2024 07:27

‎07-25-2024 07:27

Hello there, @Barbnken, welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to charger used to charge your Charge 6.

My best recommendation would be for you to contact the retailer that sold you the adapter, since Fitbit devices does not damage or alter the voltage of the charges. Thanks for your understanding!

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