08-25-2024
17:10
- last edited on
08-27-2024
06:36
by
CrisVillaFitbit
08-25-2024
17:10
- last edited on
08-27-2024
06:36
by
CrisVillaFitbit
Since my watch was updated to Firmware version: 66.20001.210.26 its acting weird when charging. I noticed this now for 1 week. Every time I charge the watch, it charges fine. When its finished charging or after I unplug it the spinning exercise is running. The active time usually shows a few mins after I connected it to the charger.
It just did it again today. I have rebooted the watch and same issue. Now it throws off my exercise because it's adding the spinning when it syncs.
anyone else getting this issue too?
Moderator edit: edited title to clarity.
08-27-2024 06:43
08-27-2024 06:43
Welcome back to the Fitbit Community, @NewInNY.
Thanks for informing me about this situation in regards to your Charge 6 charging changes after the firmware update. I appreciate you trying some steps to get this improved.
My best recommendation would be checking that smarttrack is off, you can check it following these steps:
This should help you turn it off, you can check more information here if needed.
08-27-2024 08:43
08-27-2024 08:43
The device is not doing this during a workout. I am not wearing the watch, its connected to the charger. Its sitting on my desk charging when this issue happens. It started on day one after the firmware update.