help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

When Will ECG Be Available in Thailand? Or any Official Update for Y2025!

ANSWERED

‎03-02-2025 05:00

‎03-02-2025 05:00

Hi Fitbit,

I recently purchased a Fitbit Charge 6 on February 28, 2025, specifically for its ECG feature, which has been widely reviewed and praised. However, I was disappointed to find that ECG is not available in Thailand.

Since Apple provides ECG support in Thailand, I would like to ask:

  • What is the current status of Fitbit’s regulatory approval process for ECG in Thailand?
  • Is there a target timeline for enabling ECG in Thailand?
  • Are there any planned updates or checkpoints in 2025 regarding this approval?
  • Can Fitbit offer a workaround for users in Thailand, such as allowing region changes to access ECG?

ECG is an essential health feature that many users rely on, and I (along with many others in Thailand) would greatly appreciate an official response from Fitbit regarding this issue.

Looking forward to your clarification and updates.

Best regards,
OneBangkok_TH

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-02-2025 05:35

‎03-02-2025 05:35

@OneBangkok_TH 

The availability of the ECG function is governed by the health authority in individual countries.

Google has no control over the the approval process, nor can they circumvent the geographical restrictions in place. .

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

View best answer in original post

Best Answer
2 REPLIES 2

‎03-02-2025 05:35

‎03-02-2025 05:35

@OneBangkok_TH 

The availability of the ECG function is governed by the health authority in individual countries.

Google has no control over the the approval process, nor can they circumvent the geographical restrictions in place. .

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

Best Answer

‎03-02-2025 20:34

In response to gdio53

‎03-02-2025 20:34

@OneBangkok_TH like @gdio53 mentions, each medical device has to be certified by their government before the device can be enabled. You say Thailand has certified Apple, now we have to wait for Thailand to certify Fitbit. There might be some Thailand agency you could send an e-mail to. 

Best Answer