Wrong country when setting up Charge 6 Wallet

[Medash]

I am trying to set up google pay via my charge 6 and for some reason it sets the wrong country and will not let me change it.

Needles to say that country isn't on my google, fitbit or google pay account (I used to live there but have since then moved to Ireland).

Where can this be changed?

Moderator Edit: Clarified subject

[RiekoC]

Hello @Medash 

Did you have a chance to look at your Fitbit app settings to see what country is there? To check:

• Tap on your picture/avatar/gear icon in the upper right of the Today page in the Fitbit app
• Tap on Fitbit settings
• Tap on Date, time & units on the Settings page
• The next page that opens will show Location. If it's not the right country, you can change it here.

Another place to check:

• Tap on the You tab at the bottom of the Today page
• Tap on your name to open the Personal page
• The Personal page will show Location. You can tap on this and change the location if it's not correct.

[Medash]

Hi @RiekoC ,

I've checked and both locations (as well as my google account) are all showing "Ireland". Unfortunately when trying to set up a wallet, any card I choose shows the country for it as my previous country which is a problem...

[RiekoC]

Hi @Medash 

I'm going to check with my colleagues to see if they have any insights or suggestions and will report back.

[Medash]

@RiekoC thanks, if any additional details are required from my side I am more than happy to provide them 🙂

[Gr4ndp4]

Hi, @Medash I've not explored the options but I think you are most likely to find a way forward at Google Wallet Help where similar questions have been raised.

Update - try posting here 

I hope this helps.

Cheers

[Medash]

@Gr4ndp4 thanks, will try looking there but I don't have an issue in my wallet (I do have two profiles but the active one is in Ireland)...

[Medash · Accepted solution]

Solved!

So I have two google pay accounts, and only the original one had cards associated to it (all cards have been present in wallet), so I just chose the new profile, added a card to it and now everything works!

[Gr4ndp4]

Hi, @Medash, I'm pleased you sorted it out.

Cheers