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Wrist pain

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I have had my Fitbit Charge HR for 3.5 months. I have developed sever wrist pain. Fitbit has been great and offered me a full refund.

Has anyone figured out if the pain was caused by pressure from the band or the electromagnetic field of the Charge HR? 

Thanks

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2 ACCEPTED SOLUTIONS

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Hey there @ChristineEl thanks for your reply! In my personal opinion I'd contact a doctor to know why your tracker was causing pain on your wrist since this shouldn't be happening. You can read more about the Product Care on Fitbit products here

 

Hope this helps, have a nice day! Smiley Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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These moderators are not going to give you an answer they know but dont want you to hear. It is indeed the electro magnetic charge. I had mine on for a day that i bought on amazon and returned it the next day. I even let two other people wear it because i thought it was me and sure enough it had the same effect on them as it did me. I even put it on my dominant wrist and the pain occured on the other side. So far its been 12 hours without it and my left arm still feels funny and a little discomfort. My suggestion is NOT to call your doctor because it's not you it's the device. If you dont believe me there are many other forum topics pertaining to the same issue. If you can return it i would suggest to do so.

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60 REPLIES

Welcome to our Community @ChristineEl! Ohh sorry to hear you had to go through this experience! Smiley SadI'd like to know if your wristband was not too tight? You need to feel comfortable with it. Also, you can read the following article for more information Is my Charge, Charge HR, or Surge safe to wear?. I hope you feel better now and I'm happy to hear Customer Support provided  you a full refund.

 

Have a great day! Woman Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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Thank you for your reply. I wore my Charge HR loosly on my left wrist I am positieve it was not too tight. When I started having pain tried my right wrist. 

Do you think the pain is from the HR part or the electronic part? I read the article that was suggested but it did not refer to pain.

Accepted Solution

Hey there @ChristineEl thanks for your reply! In my personal opinion I'd contact a doctor to know why your tracker was causing pain on your wrist since this shouldn't be happening. You can read more about the Product Care on Fitbit products here

 

Hope this helps, have a nice day! Smiley Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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0 Votes

These moderators are not going to give you an answer they know but dont want you to hear. It is indeed the electro magnetic charge. I had mine on for a day that i bought on amazon and returned it the next day. I even let two other people wear it because i thought it was me and sure enough it had the same effect on them as it did me. I even put it on my dominant wrist and the pain occured on the other side. So far its been 12 hours without it and my left arm still feels funny and a little discomfort. My suggestion is NOT to call your doctor because it's not you it's the device. If you dont believe me there are many other forum topics pertaining to the same issue. If you can return it i would suggest to do so.

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I have the FitBitHR and is causing soreness in my wrist. It's not bruised, I tried loosening it, tightening it, and switching wrists but still having the same issue. A very uncomfortable feeling.
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I am having the same issue. I just called Fitbit and was told to call a Dr as well. I am glad that I looked at this forum. I also let someone else try it and they had the same issue.
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Hi meylin,

I have had mine for just over a week and have experienced increasing pain since the first day. I will return it today.

Its not super helpful when moderators suggest people are not smart enough to know if theyre wearing it too tight or if they are not washing it, etc. most people have experience wearing watches or bracelets and other similar devices and understand when somehing is too tight. Allergic reactions and rashes do not cause interior aching.

I would LOVE if you guys would address this honestly or at least agree that you will look into it and see if there is anything to the growing hundreds of claims being posted on your forum and arround the internet about this device causing wrist pain.

Your product is a really neat idea and I want you to be successful. I want to be able to track my sleep and HR patterns. It's clear that the techonology is not quite there yet.

Regards,
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This isn't a solution, why is it marked as a solution?
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It seems most of the responses from the team refer to wearing the band too tight. However, that would not cause the pain in deep tissue as I'm experiencing. I can easily move my band around, but when I'm wearing it, I get an aching pain in my wrist. Taken to leaving the tracker in my pocket, and that's not what I intended by getting the fitbit. My colleagues with the trackers without heart rate monitor are all fine. THere must be something to do with the electro fields???????

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Because they are not giving a solution and I am done with it.

Sent from my iPhone
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Hi. I bought my fitbit 9 months ago. Ever since I have suffered from pains in my left wrist (the one I wear the band on). In the New Year having suffered a bout of insomnia over Christmas, I kicked in to a renewed fitness and health regime and took to wearing the band overnight. My last Friday the pain in my wrist was so excrutiating that I couldn't bear any weight on that arm. Being right handed and having no injury to speak of I worked out that the only difference between my arms was the fitbit. I removed it and within 24 hours the pain inproved. A week later I am much better. I emailed Fitbit yesterday to ask how best to reset my band as I cannot use it and wanted to sell it on. I assumed that with no receipt and after 9 months a return and refund wouldn't be an option. The email contained all the technical data for the fitbit and went from the I was synched to. Today I have no reply and my app has disappeared! It seems evident that there is an issue with electromagnetic pulse and fitbit seriously need to address this. I have seen a number of other conversations about this on other sites e.g. my fitness pal. The issue seems to particularly affect those with arthritis and similar conditions. I am currently awaiting a specialist appointment for suspected albeit mild arthritis. It seems that the very people, who with restricted mobility, might rely on tools like a fitbit to help them maintain their fitness through walking are the worst affected. It is a real shame as the fitbit is a great device but the pain I suffered was extremely serious. I will be raising with the specialist so will be getting the medical advice fitbit recommend but I cannot see their advice being anything other than "don't use a fitnesss band!".
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pipmcevoy wrote:
but I cannot see their advice being anything other than "don't use a fitnesss band!".

Well, if you think it's the band causing the problems, seems like logical advice.

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Ive had my fitbit for a month and a half and am experiencing the same intensely severe pain from fingers all the way up the forearm on my dominant arm. I wore it loosely and followed all safety instructions. I switched arms and now its doing the same thing to the other arm. Does anyone know if this causes permanent damage? I will be going to a dr to make sure but curious if anyone has had any lasting effects after not wearing it?

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Hello

I recently posted about suffering intense prolonged pain after wearing my Fitbit. I stopped wearing it 4 weeks ago today and am almost back to normal. From the various websites and e-communities I have looked at it seems to affect people most if they have other underlying issues such as arthritis, which I get mildly. I am currently awaiting a specialist appointment about my arthritis and will be mentioning my Fitbit experience to them at the time. Hopefully they'll be able to check for any specific damage. My experience suggests not but we'll see. I will share any feedback but it might be some time - the pressures on the NHS being such as they are.
Pip

Sent from my iPad
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File not found regarding the article.

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I am perfectly healthy and suffer no medical issues of any kind other than the pain in my wrist and hand caused by the Charge HR.  My doctor told me to never put that thing on again, clearly something is wrong with it  !!!!!

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For the people who stopped wearing the Charge HR, did you try another fitbit non HR?  I recently purchased the Blaze HR and I'm having the exact pain on my wrist.  I describe tha pain as a flare up of my carpal tunnel, as I have experience that in the past.  As of now I have turned off the HR feature of the fitbit and it has helped a bit but not 100%.  Trying to decide for a refund and try another fitbit. 

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I am convinced it's the electro magnetic charge. My wrist is hurting and stopped wearing device three days ago. Now soaking my wrist in Epsom salt. This is the second time it has happened to me. The first time I was in denial that it could be the device which I truly like. I'm sure the solution is stop wearing it.
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Any update from your doctor appointment? I don't have arthritis.
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