07-12-2018 15:46
07-12-2018 15:46
Hi, All -
Food logging has not been working for me in the last 24 hours on the app; I use it all the time. Today I went to the full web version on my laptop and entered the foods I ate. The system added what I entered, no problem. However, even after syncing, the foods I ate are not showing on the app. (I have premium also). I tried logging out and re-signing in on the app. I could try deleting the app and starting over but I don't want to lose all my data. Fitbit, have you had any other reports of this issue? Any ideas what else I can try? Thank you!
07-12-2018 17:31
07-12-2018 17:31
Hi @CalamityORD
This is on a banner at the top of the forums:
"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "
07-20-2018 03:12
07-20-2018 03:12
Mine is working now! Thank you!