Is anyone having problems logging food on their smart phones today 7/12

[fred1989]

I don't seem to be able to get my food logged on my smart phone today.  When I scan barcodes it gives the right information then when I hit save it is all screwed up and lists something entirely different.  If I pick from the list the calories are way off and then they keep disappearing.

[Odyssey13 · Accepted solution]

Hi @fred1989

This is on a banner at the top of the forums:

"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "

[fred1989]

Thank you so much for info. I am new to this

[Odyssey13]

@fred1989  you might be new, but you came to the right place when you had a question.

This is a huge forum with many areas to explore. People share recipes and health tips as well as comments on their devices.

Welcome to the community!

[fred1989]

thank you and i will

[Glenmont]

It does the same error when I enter on .com on my Mac or ipad😝

[fred1989]

I have been lucky it works on my Mac. It is just a pain to do

[Glenmont]

Hopefully they’ll sort it😉