help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Ability to hard reset device

Status: Not currently planned Submitted by on ‎01-13-2018 13:03
1 Comment (1 New)

My Fitbit Blaze froze up when I tried to reboot it and got stuck on the logo. It would be nice if there was a way to manually do a reset to factory condition. 

See more ideas labeled with:
1 Comment
SunsetRunner
Not applicable
‎03-09-2018 13:23
‎03-09-2018 13:23

Thank you for your suggestion. I wanted to let you know that the feature you proposed is available on our new watch, Fitbit Ionic: , as well as the Flyer and the Aria 2 We’re excited to bring this new feature to new products, but there are no plans right now to add it to The Blaze.

 

You can read more about the process here : How do I erase my Fitbit device?

Thank you for sharing your ideas and enthusiasm with the community.

To comment, you must first accept the terms of the Idea and Feedback Submission policy.
Accept Terms and Comment