Logged periods disappeared (iOS)

[AlessFitbit]

Hi, iOS users! 

We're aware of an issue where some of you are trying to log a period, the period appears to save successfully, but then disappears from the calendar. 

Our team is investigating and we will continue to provide updates for you here in this thread. Please stay tuned and we appreciate your cooperation. 

[Steph68w]

Same! The number of days in the cycle is off and my period keeps disappearing from the calendar. I updated the app and it seemed to work because it showed 3 days left on the dashboard...but the next time I opened the app it was gone again. Now it is disappearing within seconds of adding the details. 

[Luxs]

I’ve had the same issue for a while now 😞 

- it’s happening to both my android and iOS device

- once I save the date range and scroll further and go back to the initial date, I noticed that it’s already gone

- predictions don’t show up as I’m guessing the data gets deleted before the prediction calculation? 

- my events (? Not sure what the correct term is, but all the cramps, spotting etc flags) are not deleted, only the period date range

Thats what I’ve observed! 

I hope it gets fixed soon 🙂 

[Mross208]

Same issue. Had to adjust my new start date and now it disappears the moment I press save. 

[AlessFitbit]

Hey all! I'm wondering if any of you are still having trouble with your period logs disappearing. We recently released a new iOS app update, version 2.75. Make sure to update the app if you haven't already. Let me know if this changes anything for you. 

In addition, if anyone experiences this in the future, please know our team is working on a permanent fix and we will continue to monitor this behavior. Thanks for your cooperation!