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Ace LTE not syncing and connection isn't reliable

‎08-19-2024 04:57 - last edited on ‎03-18-2025 08:15 by Fitbit Moderator

‎08-19-2024 04:57 - last edited on ‎03-18-2025 08:15 by Fitbit Moderator

Since my son woke up, guys watch time was off by hours and cannot call or text. Seems like an outage since nothing has changed for me since launch.


Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-19-2024 08:32

‎08-19-2024 08:32

Have you tried resetting it ?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎08-19-2024 17:20 - edited ‎08-19-2024 17:20

‎08-19-2024 17:20 - edited ‎08-19-2024 17:20

Would you please also try turning off wifi and letting the device sync time over LTE.

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‎08-20-2024 03:52

In response to DramaQueenDiva

‎08-20-2024 03:52

Do you meaning factory reset it? One change I noticed was that the Google wallet is now available in the Fitbit Ace app. Do there was a recent change by Google.

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