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Acorn Early not linking

I have spent hours on this issue and have made no progress. I got Acorns early so that I could link it to my child's Fitbit ACE LTE and I have uninstalled and re-installed both apps on my phone, restarted my phone, factory reset the watch and set it back up again and I still get an error "something went wrong please try again" every time I try to link the card in the app.  

Has anyone else had this problem and resolved it? I have run out of ideas and have tried everything that I have come across. 

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3 REPLIES 3

I was having this too. Although now the acorns early option is gone from the Ace app altogether. Maybe they are fixing it?

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Hello @ChFor , @Tommypete11 

Thank you for letting us know that you're having issues with the Acorns early option. For now, please submit this issue using the Feedback option in the Ace LTE app:

  • Tap your picture in the upper right of the Ace app
  • Tap Feedback in the menu that opens. If you see Report issue in the menu, tap that instead
  • Complete the prompts and submit

The Feedback and Issue reports are received by the team for review.

You can also contact Ace LTE Support (<-- click). Complete the prompt in Step 1. Tap Continue in Step 2 (ignore Resources) to get to Step 3, which has the contact options for support. 

Rieko | N California USA MBG PE

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I am also trying. Fitbit ace has removed AcornsEarly. Not right! What's the solution? 

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