Always-on screen is disabled during school time

[ahobb]

My child prefers the always-on screen so that he can see the time at all times (without having to tap his watch) but when it's in school mode it seems to disable this function. Can he not continue to see the time on his watch face when in school mode? (without tapping)

[RiekoC]

Hello @ahobb 

We've confirmed that Always-on-display is disabled during school hours. Although trying to turn this off gives a message on the Ace that says "Action disabled. Please contact your parent", we weren't able to find an option in the Ace app that allows the parent to change this setting. We agree that the parent should have the ability to allow Always-on-display.

Please submit this as a feature request in the Product Feedback forum (<-- click link). The developers monitor this forum to see what features are being requested for potential future implementation.

When you submit your feature request, please reply to this thread with a link to your request so that others can add their vote and comments.

[ahobb]

This has been submitted as a feature request and you can vote on it here: https://community.fitbit.com/t5/Product-Feedback/Allow-the-Always-on-Screen-during-School-Time-mode/...

[RiekoC]

Thank you @ahobb 

I added my vote to your feature request.