08-02-2025 04:57
08-02-2025 04:57
It's August 2, 2025 and there is no new Family Quest for the month. Both the Fitbit Ace LTE device and all family quest members respective phones (Fitbit Ace app,) still show the (completed) quest for July. A new quest has historically been dropped on the first of the month, but not yet for August. What's up?
Answered! Go to the Best Answer.
08-03-2025 17:30
Fitbit Staff are here to listen and engage with the community on behalf of the larger team. We're happy to converse with you on our area of expertise.
08-03-2025 17:30
Hi Ace Families,
There has been a delay in getting the August Family Quest ready, it will be here in a week or two, we are very sorry! Your targets will automatically adjust to accommodate the shorter month!
08-02-2025 05:14
08-02-2025 05:14
I came here looking for the same answer.
Best Answer08-02-2025 11:13 - edited 08-02-2025 12:04
08-02-2025 11:13 - edited 08-02-2025 12:04
Just found something... perhaps it's related to a new Ace LTE version ("Season 6") supposedly being rolled out over several days beginning 07/30/25. This update is not yet available on our Ace LTE. (I checked)
Related info:
08-02-2025 11:56
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-02-2025 11:56
Hello @BDixie , @Lucielou2
I'm going to see if I can get more info about the August Family Quest and will report back.
Rieko | N California USA MBG PE
08-03-2025 17:30
Fitbit Staff are here to listen and engage with the community on behalf of the larger team. We're happy to converse with you on our area of expertise.
08-03-2025 17:30
Hi Ace Families,
There has been a delay in getting the August Family Quest ready, it will be here in a week or two, we are very sorry! Your targets will automatically adjust to accommodate the shorter month!
08-03-2025 18:59 - edited 08-03-2025 19:03
08-03-2025 18:59 - edited 08-03-2025 19:03
@FitbitElli Thanks for the update!
08-14-2025 04:32
08-14-2025 04:32
As of this morning, the new Quest is there!
08-15-2025 10:30
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-15-2025 10:30
Hi @BDixie
Thanks for letting us know that you finally got the August family challenge.
@Lucielou2 , please let us know if you didn't get the August family challenge.
Rieko | N California USA MBG PE
08-16-2025 19:38
08-16-2025 19:38
@RiekoC, I appreciate you and @FitbitElli getting us to an answer. Now I have to go and get some more steps in for today. The quest has become a bit of a competition in my family and I am currently in last place. 😂
08-17-2025 12:36
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-17-2025 12:36
Hi @BDixie
We're glad that you and the family are enjoying the family quests.
Now, get to stepping, Momma! We can't have you in last place. 🤣
Rieko | N California USA MBG PE